The Hub Houston feels heard and understood through new health benefits

The Hub

Active Members: 17
Location: Houston
Industry: Education
Member for: 2+years
Membership: Primary365+Sedera

About The Group

The HUB Houston is a relationship centered educational program serving teenagers and young adults with neurological differences.

They’re all about bringing a sense of belonging to the community so everyone feels heard, understood, and believed in. So of course, the team at HUB Houston wanted to carry that mentality through everything they did—even their employee health benefit’s strategy.

Our Solution

Prior to First Primary Care, HUB Houston had a fully-insured health plan. But after that plan proved costly and didn’t leave their employees feeling heard and understood in the health system, they shook up their strategy.

HUB Houston has now offered all their employees a Primary365+ membership with access to Sedera Health for more than 2 years.

The Result

As is evident in reviews below, employees rave about their benefits in a way they never had before.

Moreover, the company’s decision makers are satisfied too. Granting employees unlimited access to a doctor they know and trust while cutting out the insurance middle-man completely, left business owners with a peace of mind they wouldn’t receive otherwise.

“To say I am incredibly impressed with the care I have received at First Primary, would be an absolute understatement. The doctors are very attentive, caring, and on top of their game, not to mention the quick turnaround when responding to messages.”


“First Primary Care is how doctor offices should be set up. My doctor, Dr. Vo, gets back with me on the same day, and actually follows up to check on me or my family member as well. Also, if needed, I more than likely can get a same day appointment.”


“First Primary Care has been a wonderful help for my family. The easy access to our physician via the app and prompt replies has been a game changer for us. Our experience with office visits has also been wonderful. I can’t imagine not having this type of care in the future.”


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